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Before you choose a VOIP phone service, find out if they offer E911 phone service -- or any type of 911 phone service -- across their entire network. Since 2005, the FCC has required Internet phone companies to offer E (enhanced) 911 phone service, but many providers are still slow to deliver it completely. This can, of course, become a problem if you need to use a 911 phone service from your VOIP phone service, and it doesn't work or has a slow response.